Hairworks scaling and rotating problem

Hello everyone. I have a problem with FurViewer for quite some time now : When I export my growth mesh with the hair and fur and hairworks modifiers (3ds max), the size of the hair in FurViewer is much bigger than my fbx model. On top of that, the hair is rotated upside down and moved away from the model.

Any kind of help is appreciated.

Ok I found the problem. I was trying to create hair from a COLLADA file, and that was causing the problem. Obviously the hair must grow from an fbx file (duh!)…