What is an NGC account and how do I get one?
With NGC you get access to a comprehensive catalog of fully integrated deep learning framework containers optimized for NVIDIA GPUs, at no cost. The containers are available to anyone who signs up for an account on NGC. By maintaining an account, users can download and use the latest versions of the GPU-optimized containers. You can get an NGC accounts at https://ngc.nvidia.com/signup/register
With NGC you get access to a comprehensive catalog of fully integrated deep learning framework containers optimized for NVIDIA GPUs, at no cost. The containers are available to anyone who signs up for an account on NGC. By maintaining an account, users can download and use the latest versions of the GPU-optimized containers.

You can get an NGC accounts at https://ngc.nvidia.com/signup/register

#1
Posted 10/25/2017 08:38 PM   
The process doesn't work correctly. While creating a NGC account you don't provide initial password; logging in requires one, and the "reset password" functionality doesn't work; it returns "404 Page Not Found".
The process doesn't work correctly. While creating a NGC account you don't provide initial password; logging in requires one, and the "reset password" functionality doesn't work; it returns "404 Page Not Found".

Jakub Narebski

#2
Posted 10/26/2017 10:51 PM   
Jakub -- can you try again and let us know if you were successful?
Jakub -- can you try again and let us know if you were successful?

#3
Posted 10/27/2017 05:50 PM   
I tried to use the "Forgot Password" (aka password reset) feature again, and the link still leads to the page with "404 Page Not Found" banner, instead of logging me in. The [i]redacted[/i] reset URL is: https://ngc.nvidia.com/pl-xx/password/reset?token=qqXXXXXXXXXXXXXXXXXXXXX-vZZZZZZZZZZZZZZZZZZZZZ&email=jnareb@gmail.com Should I try to re-register? I am getting the password reset email, it is just the link that doesn't work. I have attached a screenshot of failed login via password reset link.
I tried to use the "Forgot Password" (aka password reset) feature again, and the link still leads to the page with "404 Page Not Found" banner, instead of logging me in.

The redacted reset URL is: https://ngc.nvidia.com/pl-xx/password/reset?token=qqXXXXXXXXXXXXXXXXXXXXX-vZZZZZZZZZZZZZZZZZZZZZ&email=jnareb@gmail.com

Should I try to re-register? I am getting the password reset email, it is just the link that doesn't work.

I have attached a screenshot of failed login via password reset link.

Jakub Narebski

#4
Posted 10/27/2017 07:57 PM   
Jakub, If you can provide a direct email we would like to have an engineer walk through the registration process with you so we can understand the issue. You can PM at gcrider@nvidia.com. - Greg Crider
Jakub,

If you can provide a direct email we would like to have an engineer walk through the registration process with you so we can understand the issue. You can PM at gcrider@nvidia.com. - Greg Crider

#5
Posted 10/27/2017 08:02 PM   
My email is jnareb@gmail.com
My email is jnareb@gmail.com

Jakub Narebski

#6
Posted 10/27/2017 08:12 PM   
Thanks a lot, the problem got solved. I can now log inn to NGC.
Thanks a lot, the problem got solved. I can now log inn to NGC.

Jakub Narebski

#7
Posted 10/28/2017 12:15 AM   
I am having the same type of issue, my e-mail is torstein.nordgulen@live.no
I am having the same type of issue, my e-mail is torstein.nordgulen@live.no

#8
Posted 12/08/2017 04:04 PM   
Torstein, A support engineer will reach out to you shortly. Thank you for your patience. Greg Crider NGC Product Management
Torstein,

A support engineer will reach out to you shortly. Thank you for your patience.

Greg Crider
NGC Product Management

#9
Posted 12/08/2017 04:54 PM   
I'm having the same issue as well. After initial signing up, I got stuck at the initial password page. The initial password check failed, while I haven't set any password yet. Finding password doesn't work as well, as the link in the email opens a page where it says "The activation token was missing, please try clicking on the link in the recovery email again." My email address is kim.seungmin@gmail.com, looking forward to get help on this issue
I'm having the same issue as well.

After initial signing up, I got stuck at the initial password page.

The initial password check failed, while I haven't set any password yet.

Finding password doesn't work as well, as the link in the email opens a page where it says "The activation token was missing, please try clicking on the link in the recovery email again."

My email address is kim.seungmin@gmail.com, looking forward to get help on this issue

#10
Posted 01/09/2018 07:14 AM   
Hi Kim, Can you go to https://www.nvidia.com/en-us/account/ and reset your password then login to https://ngc.nvidia.com
Hi Kim,

Can you go to https://www.nvidia.com/en-us/account/ and reset your password then login to https://ngc.nvidia.com

#11
Posted 01/09/2018 05:26 PM   
[quote=""]Hi Kim, Can you go to https://www.nvidia.com/en-us/account/ and reset your password then login to https://ngc.nvidia.com[/quote] This did it! Thank you
said:Hi Kim,

Can you go to https://www.nvidia.com/en-us/account/ and reset your password then login to https://ngc.nvidia.com



This did it! Thank you

#12
Posted 01/09/2018 06:23 PM   
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