nVidia bug reports

Where do I report a bug?

I’ve discovered a bug that causes a loss in tracking in my mouse, but it’s the video driver. The conditions under which it occurs are…

Happens on Windows 10

  • 3 monitors (possibly 2 as well)
  • secondary and tertiary monitors can be enabled or disabled in the windows interface, and the horizontal mouse tracking loss is very evident
  • vertical mouse tracking loss does not occur, ever
  • the only thing that stops the mouse tracking problem from occurring is to unplug the hdmi of the secondary and tertiary monitors.

This makes it particularly difficult to play FPS games, and it seems to only happen on FPS games. I’m guessing because something is causing the mouse to hit the end of the virtual screen, attempt to go to the other monitor, and it gets snapped into the center monitor. Wild guess. :D

This is perfectly consistent and easy to reproduce. Suffice it to say, it took me a VERY long time to identify this. Pretty much all of 2016.

I have GTX 960.
NVIDIA System Information report created on: 12/16/2016 04:44:27
System name: TRENT-PC

[Display]
Operating System: Windows 10 Pro, 64-bit
DirectX version: 12.0
GPU processor: GeForce GTX 960
Driver version: 376.33
Direct3D API version: 12
Direct3D feature level: 12_1
CUDA Cores: 1024
Core clock: 1228 MHz
Memory data rate: 7200 MHz
Memory interface: 128-bit
Memory bandwidth: 115.20 GB/s
Total available graphics memory: 18402 MB
Dedicated video memory: 2048 MB GDDR5
System video memory: 0 MB
Shared system memory: 16354 MB
Video BIOS version: 84.06.0D.00.02
IRQ: Not used
Bus: PCI Express x16 Gen3
Device Id: 10DE 1401 85201043
Part Number: G301 0000

[Components]

NvGFTrayPluginr.dll 3.2.0.96 NVIDIA GeForce Experience
NvGFTrayPlugin.dll 3.2.0.96 NVIDIA GeForce Experience
nvui.dll 8.17.13.7633 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.13.7633 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.7633 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.7633 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.7633 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.7633 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.990.0 NVIDIA Control Panel
nvCplUI.exe 8.1.990.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.7633 NVIDIA Workstation Server
nvWSS.dll 6.14.13.7633 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.7633 NVIDIA Video Server
nvViTvS.dll 6.14.13.7633 NVIDIA Video Server
nvLicensingS.dll 6.14.13.7633 NVIDIA Licensing Server
NVSTVIEW.EXE 7.17.13.7633 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.7633 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.7633 NVIDIA 3D Vision Module
nvDispSR.dll 6.14.13.7633 NVIDIA Display Server
NVMCTRAY.DLL 8.17.13.7633 NVIDIA Media Center Library
nvDispS.dll 6.14.13.7633 NVIDIA Display Server
PhysX 09.16.0318 NVIDIA PhysX
NVCUDA.DLL 6.14.13.7633 NVIDIA CUDA 8.0.0 driver
nvGameSR.dll 6.14.13.7633 NVIDIA 3D Settings Server
nvGameS.dll 6.14.13.7633 NVIDIA 3D Settings Server